Client Personal Cabinet

Purpose

The Client Personal Cabinet is a web interface where clients manage accounts, transfers, currency exchange, and bank cards.

Address: https://banking.reactivepay.com

Registration and Login

Registration

During registration, the client selects a profile type:

• Personal — an individual profile;
• Business — a company profile.

The user must accept the terms of use to continue.

Login

Login is performed using an email address and password. The interface provides Remember me and password recovery options.

KYC Verification

After registration, the client completes verification to gain access to the main sections of the personal cabinet.

The process includes the following steps:

1. Click Start verification.
2. Select the document issuing country.
3. Select the document type.
4. Provide the document.
5. Complete a short video verification.
6. Wait for the verification to be completed.

In the current scenario, KYC is performed through Sumsub.

Main Sections

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Section Purpose

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Account Account list and new account requests.

Escrow Coming soon section.

Wallet Coming soon section.

Transfers & Payments Transfers. The menu includes Transfer and IQ Pay.

Exchange Currency exchange and operation parameters.

Cards Bank cards and card issuance requests.

Vault & Savings Coming soon section.

Loans & Factoring Coming soon section.

Lifestyle & Family Beneficiary management.

Accounting & Invoices Online Statements and account statements.

Support Coming soon section.

Accounts

Requesting a New Account

1. Open Account.
2. Click Request New Account.
3. Select the currency.
4. Click Request An Account.
5. The request appears in Core → Account Requests.
6. After approval, the account becomes available in the personal cabinet.

The interface supports, among others, EUR, USD, RUB, CNY, AED, OMR, CHF, GBP, CZK, and INR.

Account List

The following main actions are available for an account:

• Show transactions — open the transaction history;
• Account details — open the account details.

Account Details

Account details displays the details available for the selected account, including:

• Account Holder;
• Account Number;
• Recipient Name;
• Bank name;
• BIC-SWIFT;
• IBAN NO;
• Reference Code;
• Bank Address;
• Recipient Institution Address.

Transactions

The Transactions section provides:

• date range filters: From date / To date;
• Search;
• a table with Date and time, Description, Debit, Credit, and Status.

Online Statements

Online Statements is used to prepare a statement for an account or card for a selected period.

The interface provides period and account/card selection parameters and a Search action to generate the result.

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