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Basic Banking Operations

The interface provides the following main operations:

  • Cash-in — adding funds to an account;
  • Cash-out — withdrawing funds from an account;
  • Transfer — transfer to a beneficiary;
  • Internal transfer — transfer between accounts;
  • Exchange — currency exchange.

Cash-in — Result in Transactions

Cash-in is created in Core through Operations → Create Cashin.

  1. Open Core → Operations → Create Cashin.
  2. Fill in:
    • Recipient profile id;
    • Sender name;
    • To account;
    • Amount;
    • Date / Time;
    • Description.
  3. Click Add Cashin.

After creation, the operation appears in the client’s transactions. If a commission applies, the corresponding charge may be displayed as a separate line.

Create Cashout

Cash-out is created in Core through Operations → Create Cashout.

  1. Open Core → Operations → Create Cashout.
  2. Fill in:
    • Sender profile id;
    • Recipient name;
    • From account;
    • Amount;
    • Date / Time;
    • Description;
    • Attachments — if required.
  3. Click Add Cashout.

The operation appears in the transaction history as a debit.

Transfer is used to send funds to a beneficiary. The workflow includes actions in the client’s personal cabinet and transfer approval in Core.

Creating a Beneficiary

  1. Open Lifestyle & Family → Beneficiary.
  2. Click Create New.
  3. Fill in the recipient details.
  4. Click Confirm and save.

Main form fields:

  • Country;
  • Account;
  • Account Number ETA;
  • Beneficiary Type — Business or Individual;
  • Beneficiary Name;
  • Beneficiary address;
  • Email;
  • Phone;
  • Beneficiary Bank;
  • City;
  • Region/County;
  • Postal code;
  • Bank Address;
  • SWIFT;
  • Account Number / IBAN;
  • Currency;
  • National Bank Code (Sort Code) — for the UK;
  • correspondent bank details — if applicable.

Transfer

  1. Open Transfers & Payments → Transfer.
  2. Select the account in Send from.
  3. Select a Beneficiary.
  4. Enter Amount.
  5. Fill in Reference.
  6. Add Attachments if required.
  7. Click Confirm.

In the shown interface, Reference is limited to 20 characters.

After clicking Confirm, the client confirms the operation using a password and an OTP code.

In the current scenario, the OTP is sent by email.

Transfer — Waiting for approval

  1. Open Core → Payment Requests.
  2. Find the required transfer.
  3. Review the operation details.
  4. Click Confirm or Decline.

The interface uses, among others:

  • In progress — the operation is awaiting further processing;
  • Executed — the operation has been completed;
  • Declined — the operation has been declined.

The commission is determined by Commission settings.

Internal Transfer

Internal transfer is used to move funds between accounts within the system.

  1. Open Transfers & Payments → Internal transfer.
  2. Select Account transfer.
  3. Fill in:
    • From account;
    • To account number;
    • Amount;
    • Reference.
  4. Click Confirm.
  5. Confirm the operation with the password.
  6. Enter the OTP code.

In the shown scenario, the transfer is executed immediately without separate approval in Core.

Exchange

Exchange is used to exchange currencies between the client’s accounts.

  1. Open Exchange.
  2. Enter Amount.
  3. Select the source account.
  4. Check Target amount.
  5. Select the destination account.
  6. Review Summary:
    • Exchange rate;
    • Processing fee;
    • Total spend;
    • Total receive.
  7. Click Exchange.

Exchange — Result

After a successful exchange, the following values are displayed:

  • Amount spent;
  • Amount received;
  • Exchange rate;
  • Commission.

The rate is determined by Rate settings, while the commission amount is determined by Commission settings.